As E-Government LLC (“E-Government” or “we”), we place great importance to your personal data. E-Government has established this Policy to explain what information we collect, use, maintain through our website of delawarefile.com (“Website”) or by other means and how it may be disclosed, as well as protections for our customers’, prospective customers’ and visitors’ personal data.
We collect and retain several types of data about our customers, prospective customers and visitors of our Website. The type of data we collect depends on your interaction whether by just simply browsing our Website or filling out the forms we provide and which services you purchase or wish to purchase. In many cases, you can choose whether to provide us with personal data, however, if you choose not to, please note that you may not receive full functionality from the services.
• Data you provide. We collect data you provide by filling in application forms in our Website or provided by you through e-mail. These are as follows:
Name & Last Name
Phone / Whatsapp No
If applicable, information regarding your company, namely the name of the company, the name(s) of shareholder(s)
Copy of Passport and other documents provided by you in relation to your choice of services, and relevant information/characteristic (such as birth year, birth place, etc.) contained in the above-mentioned documents.
Your social security number (SSN), individual tax identification number (ITIN) or Employer Identification Number(EIN) if requested by us to provide services.
In case of a payment, financial information on payment and any other transaction you carry out via our Website and of the fulfillment of your orders, including bank account, credit card and debit card numbers.
When you browse E-Government website, we may be able to access data such as general location of your connection location through your IP address, when you browse the Website, what sections of the Website you navigate and which section you navigate the most. Please note that although we have access such data, we do not store or maintain such data in any way.
E-Government website sets and uses cookie technology to store and manage user preferences, enable content, and gather analytic and usage data. These data enables us to study user preferences and patterns and aid us to improve the efficiency of our Website. Please note that cookies do not reveal any personal data.
Directly from you when you provide it to us by filling in forms
Automatically as you navigate through the site. Data collected automatically may include usage details, IP addresses and data collected through cookies.
• by text and other electronic messages between you and our customer service.
We may request additional documents by e-mail to fulfill our obligation to you depending on the services you purchase.
You may choose to provide us with personal data when sending us an email with a comment or question. We may use the data provided to improve our service to you or to respond to your request.
From third-party sources;
Person(s) arranging our services for you such as your employer
Partners and service providers who work with us in relation to your service
Publicly available sources such as public websites, open government databases or other data in the public
We use personal data to provide and improve services and for other purposes that are in our legitimate interests including compliance purposes. Where we rely on legitimate interests as a lawful ground for processing your personal information, we balance those interests with your interests, fundamental rights and freedoms. We collect personel information:
To present our Website and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill our obligations and enforce&perform our rights and obligations arising from any contracts entered into between you and us.
To give better customer service when you seek our services
To fulfill legal compliance obligations (requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, including where they are outside your country of residence)
In any other way we may describe when you provide the data. We ask for your consent in relation to specific uses of personal information where we need to and, if we need it, we will collect it separately and make it clear that we are asking for consent.
E-Government generally retains any relevant data and document for the period of their immediate or current use, unless longer retention is necessary to comply with contractual or legal requirements, other compliance or resolve disputes. The personal data about you that are essential for the services provided will be kept and used for the duration necessary to perform tasks given by you. After services rendered, much of the personal information we hold on you will be deleted. However, there are some data that are retained for longer, such as your ITIN and Tax Returns for authorities’ inspection.
Financial and payment records are retained indefinitely.
We review and calculate retention periods for your personal data on a regular basis in accordance with the following criteria:
the length of time necessary to fulfill the purposes we collected it for
when you cease to use our services
the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations
any limitation periods within which claims might be made
any retention periods prescribed or recommended by law or authorities
the existence of any relevant proceedings
We shall not share, sell or distribute any of the data you provide to us without your consent, except we may disclose personal data:
For any other purpose disclosed by us when you provide the data.
To any current affiliate company of E-Government or the ones in future. In an event of a merger, acquisition or transfer involving E-Government, your personal data may be transferred to the successor entity. You shall be notified and be provided with an option to opt-out from such transfer.
To comply with any court order, law or legal process, including to respond to any government or regulatory request. At times, we may be required by law or legal requests (e.g. a search warrant or a court order) to disclose your information. This may include responding to legal requests from jurisdictions within and outside of the United States when we have a good-faith belief that such action is necessary to comply with the law in that jurisdiction, affects customers in that jurisdiction and is consistent with internationally recognized standards.
To enforce agreements executed between you and E-Government.
Please note that communication with E-Government through our website is not intended to create an attorney-client relationship. E-Government LLC is not a law firm, therefore any information shared with, transferred or communicated to E-Government is not considered privileged client-attorney information.
E-Government is an US-based organization and your personal data may be stored and processed in the United States of America and other countries where our affiliated companies, contractors or service providers are located. These countries may vary from time to time, but included Estonia and Turkey. We have measures in place to ensure that when your personal data is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws including EU General Data Protection Regulation and contractual safeguards.
We may display testimonials of you on our Website with your consent along with your name. If you wish to update or delete your testimonial, please contact us at email@example.com.
E-Government uses all appropriate physical, technical and managerial procedures to safeguard and protect personal information from any loss, misuse, unauthorized access, alteration and destruction.
E-Government uses encryption and a wide-array of authentication protocols to provide security. We use encryption such as Secure Sockets Layer (SSL) encryption to protect your personal information during transit. However, please note that no security system on the Internet is perfect.
All payment transactions will be encrypted.
You have the right to request access to, copies of and rectification or erasure of personal data held by E-Government or withdraw your consent on processing your personal data. If you wish to make use of one of these rights, you can send an e-mail at firstname.lastname@example.org
A representative of E-Government shall explain the consequences of such withdrawal and initiate proceedings for withdrawing consent.
Please note that we may not accommodate a request to change data if we believe the change would violate any law or legal requirement.